Refund policy

Return & Refund Policy

Due to the personal and hygienic nature of our products, all sales are final, and we are unable to accept returns or exchanges.

If your order arrives damaged or incorrect, please contact us within 10 days of delivery with your order number and clear photos of the issue. We will review the situation and work with you to find a reasonable solution.

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Please note:

• We cannot offer refunds based on scent preference.

• Variations in color and design are normal due to the handmade nature of our products.

• Packaging may vary based on seasonal availability or small-batch updates, but the product quality and quantity will always remain the same.

Customer satisfaction is important to us, and we will always do our best to make things right when possible.