terms & Conditions

Terms & Conditions

Effective Date: January 1, 2026
Business Name: Cocoa and Cream Soapery LLC
Website: www.cocoaandcreamsoapery.com

By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully.

Use of this Website

By using this site, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

You agree not to misuse this website, attempt to interfere with its functionality, or use it for fraudulent or unlawful purposes.

Product Inforamtion

All products are handmade in small batches. As a result:

• Slight variations in color, design, and appearance are normal.

• Packaging may vary due to seasonal availability or supply changes.

• Variations do not affect product quality or quantity.

We make every effort to display product colors and descriptions accurately; however, we cannot guarantee that your device’s display will reflect exact colors.

Orders & Payment

We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or pricing errors.

If your payment method is declined, your order will not be processed.

Prices are subject to change without notice.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Product Use & Safety Disclaimer

By purchasing from us, you acknowledge and agree:

• You are responsible for reviewing ingredient lists before use.

• You will discontinue use if irritation occurs.

• You understand that individual results may vary.

Our products and statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

We are not liable for allergic reactions, misuse, or improper storage of products.

Limitation of Liability