do you accept returns?
Unfortunately, I am not able to accept returns due to the nature of what I sell. However, if you have any issues please contact me.
when do product get released?
The Classics Collection includes the most popular scents and is available year round. Special collections will release quarterly. Special collections are made in small batches and subject to availability. If you see something you like, buy it before it is gone. Follow Cocoa and Cream Soapery on Instagram for sneak peeks. Subscribe to be notified of releases and special deals.
where do you ship to?
how do i ship to multiple addresses?
If you would like to ship to multiple addresses please submit multiple orders.
why am i not seeing free shipping?
Free shipping is calculated off of your subtotal less discounts like promo/coupon codes.